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SMS Terms

Effective Date: September 19, 2026

These SMS Terms & Conditions apply to text messages sent by Allie Hoops regarding customer embroidery orders, order status, and pickup notifications.

SMS Program Description

Customers who provide their mobile phone number and consent to receive text messages may receive transactional SMS messages from Allie Hoops related to their embroidery order.

Messages may include:

  • Confirmation or information regarding an embroidery order

  • Order status updates

  • Notification that an embroidery order is ready for pickup

  • Other service-related communication concerning the customer's current order

Allie Hoops does not use enrollment in this SMS program as consent to receive unrelated promotional or marketing messages.

Consent

By providing your mobile phone number and affirmatively opting in to receive SMS messages from Allie Hoops, you consent to receive text messages related to your order at the mobile number provided.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies based on your interaction with Allie Hoops and the status of your order. Customers will generally receive only the messages necessary to provide updates about their current order;usually 1–3 messages per order.

Message and data rates may apply.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any text message from Allie Hoops.

After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.

Help

For assistance, reply HELP to any text message from Allie Hoops or contact Allie Hoops through email at help@alliehoops.com.

Supported Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless service provider and is outside the control of Allie Hoops.

Privacy

Your privacy is important to us. Mobile phone numbers and SMS opt-in consent information are handled in accordance with our Privacy Policy.

Please review our Privacy Policy here: https://www.alliehoops.com/policies/privacy-policy 

Changes to These Terms

Allie Hoops may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with an updated effective date.

Contact

If you have questions about these SMS Terms & Conditions or the Allie Hoops SMS program, please contact us through www.alliehoops.com.